The Preferred Warranties story began in the 1990s when our founder owned and operated an independent used car dealership near Pottsville, Pennsylvania. He prided himself on the quality of his vehicles and customer service, but he couldn’t find an extended service contract company that was as good.
He wasn’t alone. There was a strong demand among car dealers for reputable extended service contracts backed by good customer service and professional claims handling.
In 1992, PWI was born. PWI opened with three extended service plans and a commitment to provide the most responsive, courteous, professional customer service the industry had ever seen. Within a year, enthusiastic dealers in three states carried PWI plans.
Today, PWI offers a full line of extended service plans for pre-owned vehicles in all fifty states yet little has changed in staying true to its core values of providing outstanding customer service and claims adjudication.
PWI supports the certification of claims adjusters through the National Institute for Automotive Service Excellence (ASE), the most valuable credential available to automotive technicians. Claims are handled by experienced professionals, not a third-party administrator.
Preferred Warranties parent Company Kingsway Financial Services (“Kingsway”) is a publicly traded holding company that trades on the NYSE under the ticker “KFS.” Kingsway aspires to compound intrinsic value per share at high rates over the long-term through efficient operations and thoughtful capital allocation. Kingsway owns or controls subsidiaries primarily in the extended warranty, asset management, and real estate industries.