Preferred Warranties | How Are We Doing?

Did our customer service rep treat you well?
Do you have a suggestion for how we could improve our plans or service to you?
Did you have a problem with a repair or claim?

Our customers are the heart of our business. Your comments – good, bad or constructive – will help us know what we’re doing right and where we can focus efforts to improve.

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For a personal response, we will need your name and email. As per our privacy policy, this information will only be used to contact you. It is our policy to never give contact information to any third party without the customer's permission.

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If you've had a problem with a repair or claim, please include your contract number
so we can look into it

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Can we share your feedback?

We'd like to share your feedback, even if it's not glowing. Why? Because it's part of our promise to deliver the best possible customer experience and your comments may help another customer. Please let us know if we can use your comments in our marketing.

Yes, you may share and use my comments in your marketing

No, do not share my comments. This is private conversation.

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